Welcome to Nicoperfect. We are an online shop based in the United Kingdom, and we sell through our website at https://runtheplay.shop. This page tells you who we are, how we deliver and how you can reach us.
Who we are
Nicoperfect is run from Harlow, United Kingdom. We want to give our customers a simple and clear way to shop online, with honest information about prices, delivery and returns.
- Trading name: Nicoperfect
- Legal entity name: NICO PERFECT CLEANER LIMITED
- Company registration number : 13124211
Prices
All prices are shown in pounds sterling (GBP) and include VAT.
Delivery
Shipping is free on all orders to the United Kingdom. Orders are delivered within 3–5 business days.
Cancellations and returns
Under the Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 days without giving a reason. This period starts the day after you, or someone you name, receive the goods.
- To cancel, send us a clear statement by email to contact@runtheplay.shop.
- Send the goods back within 14 days of telling us you are cancelling.
- Return shipping costs: [placeholder]
- Return address: [placeholder]
- We refund you within 14 days of receiving the goods back, or within 14 days of you giving us proof that you sent them back, whichever comes first. The refund includes the original delivery charge (which is free) and goes back to the payment method you used.
Your statutory rights under the Consumer Rights Act 2015 also apply. If goods are faulty, not as described or not fit for purpose, you are entitled to a repair, replacement or refund. These rights apply in addition to your right to cancel.
Your privacy
We handle your personal data in line with the UK GDPR and the Data Protection Act 2018. We only use your data to process and deliver your order, and to answer your questions. You can read the full details in our Privacy Policy.
Contact us
If you have a question about a product, an order or a return, please get in touch:
- Email: contact@runtheplay.shop
- Phone: +442038543300
- Address: 1 College Square, Harlow, CM20 1LP, United Kingdom
We aim to reply to every message within [placeholder] business days.