Free Standard shipping to the United Kingdom – delivery in 3-5 business days

Contact

Thank you for shopping with Northrn Arb. If you have a question about a product, an order you’ve placed or anything else, please contact us using the details below.

Contact details

Questions about an order

If your question is about an existing order, please include your order number and the name used at checkout. This helps us find your order and reply faster.

Returns

You have a 30-day return window from the date of delivery, which includes your 14-day statutory cancellation right. You pay the return postage. See our refund policy for details.

Delivery

Standard shipping to the United Kingdom is free, and delivery takes 3-5 business days. See our shipping policy for details.

Your personal data

We only use the details you send us to answer your message, in line with UK GDPR and the Data Protection Act 2018. To find out more, read our privacy policy.